Jeff is an atheist who disapproves of his son, Alex being a vicar. He first arrives in Albert Square in December 1997 to try and rebuild bridges with Alex. One of Jeff's daughters, Melanie, makes a reappearance in his life and the three of them gradually begin living as a family again. Jeff has a brief courtship with Pauline Fowler but is rejected when he proposes to her. Jeff leaves Walford in August 2000.
Jeff's grandson Hunter Owen had the middle name of Jeffrey, after his grandfather.