Heather Trott
Heather Trott
Portrayed by Cheryl Fergison
Gender Female Female
First Appearance 26 June 2007
Last Appearance 22 March 2012
24 December 2016 (voice-over)
Duration 2007-2012, 2016
Status Deceased
Date of Death 22nd March 2012
Occupation Cleaner/Launderette assistant
Classification Former; regular
FiancéAndrew Cotton (2011-12, her death)
RomancesMinty Peterson (2008-2009)
SonsGeorge Trott
MotherQueenie Trott

Heather Trott was a loveable character introduced in 2007 by executive producer Diederick Santer. She was chased away from her original place of residence in a dispute involving the butchering of the local farmers sheep, believed to be the only thing at the time able to keep Heathers unstoppable appetite for blood. She is the best friend of Shirley Carter. She is a big fan of George Michael and has even broke into the garden that she thought was George's garden but it was not. In 2008, she got married to Minty Peterson as part of a wedding competition even though Minty didn't really love her. She suffers from asthma. And recently had a baby also called George, the father is Darren Miller.

She enjoyed a brief engagement with Andrew Cotton, the long-lost nephew of Dot Branning.

Heather was murdered in March 2012 by Ben Mitchell after he thought she grassed him up to the police, when it was actually Ian Beale.

Heather loved the simple things in life - her perfect night? A Cagney and Lacey box-set on the sofa with her best mate Shirl, some cheesy chips, followed by a bop to her Best of the 80s compilations.

But life wasn't easy for our Hev. She was bullied all her life - by her mum and her schoolmates - and lacked confidence as a result. Her best mate Shirl fought her corner, but even though she had Hev's best interests at heart, her friendship was sometimes stifling.

Things changed when Heather became pregnant with baby George. Though it wasn't plain sailing with George's Dad, Darren Miller, Heather found purpose through being a mum, and the confidence to stand up for herself - for George's sake.

And when she fell in love and became engaged to Andrew Cotton, everything looked to be turning out rosy. But unfortunately, there was no happy ever after for Heather. She was tragically murdered by Ben and has gone to the great 80s convention in the sky.

on 24 December 2016 Heather Trott returned to Walford tonight - well sort of.

In an emotional scenes featuring Dot Branning, the pensioner was seen shutting up the launderette one last time before officially retiring.

As she cleared out her belongings, she stumbled on an old cassette.

When she played the tape, it turned out to be a recording made for her as Christmas gift from Heather and her pal Shirley Carter (24 December 2016, voice-over).


  • "I dunno, maybe. I left messages, but now you've gone they don't seem to return my calls." (first lines)
  • "Shirls!" (What Heather calls Shirley)
  • "Just wait till I tell Shirley about this. NO BEN..." (final words before she is murdered)
  • "This is DJ Hev signing off. 1, 2, 3." (final lines on Dot's mixtape, which is played on Christmas Eve in 2016)


Kathy Beale | Sharon Mitchell | Ian Beale | Dot Branning | Martin Fowler | Phil Mitchell | Sonia Fowler | Robbie Jackson | Mel Owen | Billy Mitchell | Kat Moon | Mo Harris | Bex Fowler | Patrick Trueman | Louise Mitchell | Alfie Moon | Stacey Fowler | Jean Slater | Ruby Allen | Honey Mitchell | Denise Fox | Max Branning | Janet Mitchell | Shirley Carter | Jay Brown | Rainie Branning | Jack Branning | Will Mitchell | Whitney Dean | Tiffany Butcher | Amy Mitchell | Kim Fox-Hubbard | Lily Fowler | Ricky Mitchell | Tommy Moon | Dennis Rickman | Tina Carter | Linda Carter | Mick Carter | Bert Moon | Ernie Moon | Kush Kazemi | Pearl Fox-Hubbard | Ollie Carter | Arthur Fowler | Keegan Baker | Ted Murray | Karen Taylor | Keanu Taylor | Bernadette Taylor | Chatham Taylor | Riley Taylor | Hope Fowler | Abi Branning | Arshad Ahmed | Mariam Ahmed | Callum "Halfway" Highway | Hayley Slater | Mitch Baker | Stuart Highway | Adam Bateman | Cherry Slater | Evie Steele | Mica Fox-Hubbard | Bailey Baker | Habiba Ahmed | Iqra Ahmed
Helen | Jo | Marie Evans | Sarah | Shrimp | Tracey | Winston 
Characters (Selected)
Peggy Mitchell | Kat Moon | Alfie Moon | Sean Slater | Ryan Malloy | Jean Slater | Charlie Slater | Danny Pennant | Zainab Khan | Andrew Cotton | Yvonne Cotton | Glenda Mitchell | Carol Jackson | Charlie Cotton | Cindy Williams Jnr | Liam Butcher | Lola Pearce | Arthur Chubb (Fatboy) | Shabnam Kazemi | Cora Cross | Lee Carter | Babe Smith | Pam Coker | Les Coker | Claudette Hubbard | Preston Cooper
Characters (Selected)
Pat Evans | Stan Carter | Archie Mitchell | Nana Moon | Lou Beale | Tiffany Mitchell | Lucy Beale | Nick Cotton | Carl White | Bradley Branning | Pauline Fowler | Arthur Chubb (Fatboy) | Ronnie Mitchell  | Roxy Mitchell   | Sylvie Carter  | Paul Coker
Actors Danny Dyer | Shane Richie | Adam Woodyatt | Steve McFadden | Mike Reid | Thomas Law | Neil McDermott | Charlie Clements | John Bardon | John Altman | Peter Dean | Perry Fenwick
Actresses Barbara Windsor | Laurie Brett | Lacey Turner | Anita Dobson | Jacqueline Jossa | Rita Simons | Samantha Womack | Tameka Empson | Wendy Richard | Anna Karen
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