Osman "Oz" Bolat

Osman 'Oz' Bolat made his first appearance on 7 November 2016. He is portrayed by 	Noah Maxwell-Clarke.

Storylines
Oz is a colleague of Lee Carter's at the ELGE call centre that Lee is secretly working at. As Lee struggles with making sales, a confident Oz goads him, telling Lee that he had taken bets with their colleagues as to whether Lee would come back into work after previously calling in sick. Lee squares up to Oz when he makes a derogatory comment about Lee's wife Whitney Carter after seeing Lee's photo of her, causing their supervisor, Haroon Zaman to intervene and break up the fight. The following day, Haroon asks Lee to work with Oz so he can gain some tips. Lee watches as Oz makes a successful sale. After work, as Lee and Oz are leaving, Whitney arrives to surprise Lee and asks if she can meet Lee's colleagues, which amuses Oz when he realizes that Lee has lied to Whitney about the nature of his job.